Demonstrates its commitment to prioritising the health and safety practices in a measurable and established manner
Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has achieved accreditation under the Airport Council of India’s (ACI) Health Accreditation Programme. After achieving the accreditation in the year 2020, becoming India’s first airport to achieve the accredited status, CSMIA has continued to consistently demonstrate its commitment to prioritising the health and safety practices in a measurable and established manner to the passengers, government, and the regulators alike.
The safety initiatives put in place at CSMIA touched upon all possible aspects of the safety measures necessary under the prevailing circumstances. From stringent screening, social distancing, mandatory compliance with wearing PPEs and required gears, sanitisation and disinfection processes were carefully put in place and strictly followed at the airport premise. Simultaneously, CSMIA incorporated technology as a key component of the safety measures. The contactless experience throughout the airport through self-check-in kiosks, e-boarding passes, promoted the remote model of functioning at the airport. While installation of glass partitions on all counters, strategic placement of hand sanitisers at all touchpoints, sanitisation of cabs across the airports, were a few more measures maintained throughout this period.
The increased vaccination rates and the easing of travel restrictions would lead to a further surge in air travel at this juncture and the airports need to take proactive measures to keep themselves ready for the forthcoming traffic.
