The research explores what employees value most from their workplace benefits – and how their expectations are evolving
 
Mercer Marsh Benefits, a combination of experts from Mercer and Marsh, businesses of Marsh McLennan (NYSE: MMC), has released the results of its 2025 Health on Demand report. The report features the results of a survey of over 18,000 employees across 17 markets, including in India, about their health and well-being priorities. The research explores what employees value most from their workplace benefits – and how their expectations are evolving.
 
Findings for employees in India show that there are high levels of well-being and satisfaction, but also highlight growing expectations around flexibility, personalisation, and long-term support. This shift reflects a broader evolution in the Indian workforce – one that is becoming more rooted in long-term ambitions. Employers have also emerged as the most trusted source of affordable, quality healthcare. For employers, this presents a timely opportunity to outpace their competition by adapting their benefits strategy and building affordable coverage by focusing on preventive care and early detection to primary care, through outpatient provisions (OPD).
 
Commenting on the report, Sanjay Kedia, CEO, Marsh McLennan India President and CEO, Marsh India, said "Our 2025 Health on Demand report provides a strategic blueprint for employers, encapsulated in our 'Health is Wealth, Health is Personal, Health is Security' framework. Specifically for India, it is the growing emphasis on longevity and planning for the future. As life expectancy increases and careers extend, employers have a profound opportunity to build trust and commitment by prioritising benefits that support long-term health planning and financial well-being, ensuring their workforce thrives not just today, but well into retirement."
 
Prawal Kalita, MD, Mercer Marsh Benefits India said, "While India has made strides in employee well-being, our Health on Demand data reveals a concerning dip in perceived employer care. This signals a critical need to move beyond generic programmes and embrace a more empathetic, personalised approach to benefits. Employers who actively listen to their employees' needs and tailor their offerings accordingly will be best positioned to attract and retain top talent in today's competitive landscape."