Kenko Health launches QR-based cashless OPD Kenko Pay

Customers to only scan a QR code to avail cash-free services

Kenko, a leading health financing company, is proud to announce the launch of Kenko Pay, a revolutionary feature that is set to transform the way healthcare expenses are managed in India. This innovative solution allows Kenko subscribers to settle their medical bills cashlessly using their subscription benefits, eliminating the need for out-of-pocket spending.


Here’s how Kenko Pay can be used for a cashless doctor consultation:

  • With the Kenko app, subscribers can easily locate nearby healthcare facilities, such as pharmacies, clinics and diagnostic test centres
  • Following a visit, subscribers simply scan the UPI QR code at the doctor’s clinic
  • The consultation fee is automatically deducted from their Kenko benefit, with payment instantly received by the healthcare provider, just like a standard UPI transaction
  • Subscribers can conveniently upload bills and prescriptions for future Kenko benefits

Kenko Pay leverages the UPI network, ensuring compatibility with any healthcare facility accepting UPI payments. During a transaction, Kenko employs cutting-edge AI technology, utilising the user’s GPS location, facility coordinates, and QR details to verify the transaction’s legitimacy and process the payment securely within 60 seconds. Post-transaction, machine learning models rapidly digitise user-uploaded bills, facilitating future use of Kenko benefits.

Currently, this feature is available at over 15,000 doctors’ offices across 16+ specialities in 500 cities in India.

Another groundbreaking feature introduced by Kenko is the ability for subscribers to add their family doctors to Kenko’s list in case they are not already on the network. On submitting doctor details through the app, Kenko’s dedicated team ensures that the doctor is listed within 24 hours, enhancing accessibility and convenience for subscribers. Thousands of doctors have already been requested by Kenko’s subscribers and the overall doctor count is expected to reach 50,000 by year-end. 

Post a doctor consultation, Kenko subscribers can walk into 100,000 pharmacies across India to pick up prescribed medicines by scanning UPI QR codes and settling bills cashlessly with their available Kenko app. Leading pharmacy chains are also integrating their billing systems with Kenko, providing a seamless over-the-counter payment experience where Kenko subscribers need to just share their registered phone number and OTP – an experience similar to paying via PayTm wallet.

In the future, subscribers will also be able to use their benefits for e-commerce purchases related to healthcare expenses.

Aman Priyadarshi, Head of Product at Kenko Health, emphasised, “Our primary focus is to develop tech-driven solutions that effectively address the healthcare financing needs of Indians. Traditional health financing companies often fall short in prioritising the customer experience, burdening individuals with a cumbersome claims process designed to combat fraud. With Kenko Pay, we’ve significantly enhanced the customer experience, making benefit utilisation as simple as regular payments, all while reducing the risk of fraud to an unprecedented level within the industry. This starts an era in health care financing where claims are a thing of the past.”


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