Unveils a robust fleet comprising 17 dedicated Manipal ambulances, including five Advanced Cardiac Life Support (ACLS) units and 12 Basic Life Support (BLS) units

Manipal Hospitals Kolkata announced the official launch of its Manipal Ambulance Response Service (MARS) in the city. As part of this expansion, Manipal Hospitals unveiled a robust fleet comprising 17 dedicated Manipal ambulances, including five Advanced Cardiac Life Support (ACLS) units and 12 Basic Life Support (BLS) units, along with 20 Kolkata Accident Response & Medical Assistance (KARMA) ambulances, which operates through a public–private partnership between Kolkata Police and Manipal Hospital EM Bypass, providing specialised emergency support for road-accident victims with rapid response and critical golden-hour intervention. Across its network, Manipal Hospitals operates over 100 MARS ambulances, responding to more than 500 emergency calls every day.

Every MARS emergency call is triaged by a team of trained emergency response personnel who assess the emergency response level based on the identifying information provided to the MARS command centre and dispatch the nearest available ambulance. For emergencies requiring immediate intervention due to the potential for death or disability, emergency calls are escalated to an on-call physician (who is an emergency room physician and available 24/7) for clinical guidance regarding the emergency care that should be provided enroute to the hospital.