The centre aims to facilitate physical experience through actual product demonstrations
OMRON Healthcare India is set to expand their retail presence in tier II cities with a new experience centre in Varanasi. This marks their 6th exclusive OMRON Experience Center, totalling 80 touchpoints across India including experience, service and pick-up centres.
The Experience Centers aim to facilitate exactly this physical experience through actual product demonstrations along with providing the complete gamut of repair services ranging from run-of-the-mill calibration issues to advanced technical interventions. It is expected to address 100+ customers daily, where they will be provided with quick resolution of queries and complete know-how on the utility & functionality of OMRON healthcare products.
Kotaro Suzuki, MD, OMRON Healthcare India, said, “I am looking forward to accelerating the progress of OMRON’s healthcare business in the country while supporting the growth and development of my business partners as well as team members. The opening of experience centres in Tier-II cities signifies the further progress for our “Going for Zero” vision that aims to contribute towards the preventive healthcare management of the people of India by enhancing the reach of our monitoring & therapy devices for cardiovascular, and respiratory, and pain management domains. With advanced sensing and digital technologies in place, the devices enable real-time information sharing with the healthcare professionals, thus adding more value to the diagnosis & disease management.”