vHealth launches 24×7 doctor consultation services
Offers services in eight languages
vHealth by Aetna will provide 24/7 teleconsultations through vHealth India mobile app or by visiting the website. Members can book vHealth doctor consultations in 8 regional languages between 8 am and 8 pm, every day except Sunday and national holidays.
vHealth Members can choose to avail teleconsultation with general physicians in eight regional languages – Malayalam, Tamil, Kannada, Gujarati, Bengali, Oriya, Marathi and Telugu as well as Hindi and English. Teleconsultations in Hindi and English are available round-the-clock every day.
vHealth doctors provide medical advice and treatment for illnesses, management of chronic diseases, second opinion guidance on alternative treatment options and interpretation of diagnostic reports. Consultations can be booked through the vHealth India mobile app, website or Customer Care. vHealth encourages members to opt for video consultation with our doctors for better and holistic treatment and diagnosis.
Anurag Khosla, CEO, Aetna India, said “I am delighted that we are now able to make world-class primary healthcare available 24/7 for our members. In our effort to serve more people, we have decided to provide round-the-clock doctor consultation and also on-boarded doctors with eight different language competencies to cater to a larger member base more efficiently. This initiative will help us serve our members better by providing immediate support in the comfort of their homes.”