112 emergency response vehicles will act in similar lines to that of a PCR van
Ziqitza Healthcare has successfully deployed 61 ERV out of 106 numbers of 112 emergency response vehicles in the first phase in Odisha and 104 Health Helpline Services in Chhattisgarh. Ziqitza won these contracts through a competitive bid process.
These new 112 emergency response vehicles will act in similar lines to that of a PCR van. But to manage the tasks more efficiently these new vans have been equipped with modern systems such as GIS and GPS. This new service aims to address the distress calls by the citizens in a more coordinated manner.
Sabyasachi Biswal, State Head, Ziqitza Healthcare, “Earlier Odisha government has launched an all-encompassing-encompassing emergency helpline number ‘112’ to bring police, fire brigade, ambulance and other services under the Emergency Response Support System (ERSS). The launch of these new 61 ERVs out of 106 ERVs, is in line with state government’s effort in strengthening the 112 services. This initiative will be a key enabler to ensure timely response in case of any emergency and a boom to the 4.3 crore population of the state.”
The 104-helpline number offers all-around medical assistance to people in four major areas. These are medical advice, medical information, counselling and complaint registration. Under the medical information section, queries by people about hospitals, other institutions, diagnostic services etc. are resolved.
Chandan Datta, Business Head, Ziqitza Healthcare said, “With the help of 112 ERV in Odisha & 104 helplines in Chhattisgarh, we are committed to helping people in distress. We deeply appreciate the support and cooperation we have received from the state government agencies and NHM – Both Odisha & Chhattisgarh that have allowed us to serve the people of the states. The 112 initiatives will be a key enabler to ensure timely response in case of any emergency. Also, 104 helpline aims to provide people one-stop solution for any advice or information relating to their health and we would like to urge people to avail this service to get solutions for their health-related queries.”
