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CitiusTech launches healthcare’s first end-to-end generative AI quality and trust solution

CitiusTech launches healthcare’s first end-to-end generative AI quality and trust solution

It leverages a state-of-the-art automated design and decision-making framework that will provide pre-packaged measures, automated output validation CitiusTech has launched an industry-first solution for healthcare organisations to help address the reliability, quality and trust requirements for Generative AI (Gen AI) solutions. The CitiusTech Gen AI Quality & Trust solution will help organisations design, develop, integrate, and monitor quality and facilitate trust in Generative AI applications, providing the confidence needed to adopt and scale Gen AI applications enterprise-wide. “We are working with many clients on Gen AI solutions. But, we find that over 80 per cent of Gen AI proofs of concept and initiatives are delayed due to reliability and compliance concerns, due to a lack of trust in Gen AI solutions. This is the pain point we are trying to solve for our customers, and the healthcare industry at large," said Rajan Kohli, CEO, CitiusTech. "By prioritising trust, quality, and reliability, we empower our clients to fully embrace Gen AI technologies, gaining potential competitive advantages in the healthcare sector. We are integrating this capability seamlessly into all our solutions and projects, ensuring our clients can confidently benefit from scaling Gen AI-powered solutions." The solution offered is a software-based framework coupled with consulting, implementation, and support services. It leverages a state-of-the-art automated design and decision-making framework that will provide pre-packaged measures, automated output validation and monitoring of the quality and trustworthiness of Gen AI solutions. “At present, there are no established technology or platform-agnostic solutions that measure quality and trust of healthcare Gen AI solutions, end-to-end. Approaches used in building and evaluating LLMs, and foundation models are useful, but have not been designed for healthcare,” said Sridhar Turaga, SVP – Data and Analytics, CitiusTech. “Our Gen AI Quality & Trust Solution is the first systematic approach in healthcare to quantitatively measure, verify and monitor Gen AI solutions. The solution also synthesises and builds on work by AI researchers, platform players, industry forums and regulatory bodies. We go beyond pure math or tech and contextualise everything to healthcare context.”